Compuware Sucks Customer Reviews and Feedback

From Everything.Sucks

Compuware Corporation is an American software company with products aimed at the information technology (IT) departments of large businesses. The company's services also include testing, development, automation, and performance management software for programs running on mainframe computer systems. The company has its headquarters in Downtown Detroit, Michigan.

A former employee mentioned, "Compuware has done a great job at managing to prolong it's inevitable retirement into obscurity. Everything about the place, from it's tech, to it's carpeting, to the way its CEO's suits fit, screams late 90's. This is a company so completely out of touch with the tech landscape that they unironically refer to Java as "new". Join Compuware for the opportunity to see a company married to a platform from 4-generations ago desperately struggle to maintain relevance by shamelessly enlisting it's employees to "like" the C-suite's posts and tweets. Recoil in horror at sight of "webservers" written in IBM assembly which violently and carelessly fling invalid HTML at unsuspecting HTTP clients. Write a JSON parser in a language older than your father. Build tooling utilized by only the most reviled corporations in existence, within the time-frames set by a coked-up sales team growing at a rate 5 times faster than the engineering department. Spend the best years of your life creating something that will immediately be considered legacy."

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Former Employee - Software Developer says

"Social media policy blows. Enjoy having management point a target and everyone going after them. Pay is well below standard for software engineers. If you're an engineer and not white or not a man good luck. Who doesn't love fox business news on every tv all the time. Now, actual software practices. They say they practice "agile" and they might even now. While I was there they did agilefall. Do not expect any good practices from the last twenty years. You will not pair, you will not mob, you will not have a say in your work. You will, in other words, feel an alienation from your fellow workers and alienation from your labor. For the love of God don't work here if you want to be a good software developer/engineer/monkey/whatever by current standards. There's talk about how "valuable" knowing cobol is but what a joke. There's a good reason why conversions off of the mainframe usually fail, but it's more about a lack of iterative replacement and modern craftsmanship than anything."

Former Employee - Software Engineer says

"Compuware has done a great job at managing to prolong it's inevitable retirement into obscurity. Everything about the place, from it's tech, to it's carpeting, to the way its CEO's suits fit, screams late 90's. This is a company so completely out of touch with the tech landscape that they unironically refer to Java as "new". Join Compuware for the opportunity to see a company married to a platform from 4-generations ago desperately struggle to maintain relevance by shamelessly enlisting it's employees to "like" the C-suite's posts and tweets. Recoil in horror at sight of "webservers" written in IBM assembly which violently and carelessly fling invalid HTML at unsuspecting HTTP clients. Write a JSON parser in a language older than your father. Build tooling utilized by only the most reviled corporations in existence, within the time-frames set by a coked-up sales team growing at a rate 5 times faster than the engineering department. Spend the best years of your life creating something that will immediately be considered "legacy"."

Former Employee - Technical Support Analyst says

"training does not exist here"

Customer Technical Support Analyst says

"Compuware has been a standalone mainframe-dedicated software company for a little over a year, and in that time, we’ve undergone an incredible transformation. We’ve launched new technology for 7 straight quarters; we’ve hired new talent while retaining the vast majority of our long term staff (folks who have been with the company 10, 20 and even 30 years); and we’ve vastly improved our financial performance. Importantly, we continue to win back customers, which speaks volumes about the fact we make promises and keep them. These collective successes are the result of old fashioned hard work, gritty determination, teamwork and an organization-wide desire to make Compuware a great company. No organization could accrue the many wins we have, and sustain the level of success we’ve achieved, if its management and culture didn’t foster ideas, innovation and open and transparent communication. If you want to get a sense of just how passionate our CEO, Chris O’Malley, is about Compuware and our staff, please read his candid and poignant blogs. It’s an incredible time to be at Compuware. And we’re just getting started."

says

"Upper management didn't care about employees placed on client account. Unprofessional behavior and high turnover."

Current Employee - Traveling Consultant says

"As a traveling consultant, my manager expected me to be in the office 8:00 am on the day after I returned from assignment, even if my plane arrived at midnight and I got home at 2 am. They would also expect me to be in the office on Friday, even though I spent all day Sunday traveling to a client site, worked 50-60 hours Monday - Thursday and got home Thursday night. Internal policy requires former employees to submit expenses within 60 days of leaving. I submitted expenses via Fedex about 50 days after I left so that I could include charges that trickle in late. I thought I was leaving on good terms, after many years and attempts to find employment locally that did not require travel. They did not reimburse me, presumably because it took several days for the reimbursement request to flow through the internal processes. I requested a change in 401k contribution near the end of my tenure so that much of my vacation and final pay would go into the 401k. I submitted the change well within the allotted time for changes but it was not processed. I called the payroll department - they said they refused to process the request after I submitted my resignation. Really? They really treat employees like dirt."

says

"Work environment is not good. Management will look for way to put blame anywhere but themselves use to be good company not anymore. Good riddance"

Current Employee - Anonymous Employee says

"Professional services was a dying unit when i joined. Company was in serious financial crisis in 2007-2008 and they fired tons of individuals on and off the project. While the BOSS spent millions in cash to buy a huge building as office in Detroit."

Former Employee - Anonymous Employee says

"BOB PAUL the fast talking salesperson who tried to be a CEO and failed."

Former Employee - Software Developer says

"can't get ahead - too many layer of management."

Assistante de Direction (Current Employee) says

"je suis aménée à gérer tous les probléme direct au sein des locaux et en SEMEA**"

Graphic Artist/Illustrator (Former Employee) says

"Worked at the Okemos location, the whole location closed in a day, everyone one was laid off abruptly, weird. This happened right after the Enron situation."

Chargée de facturation (Former Employee) says

"Belle équipe, un Manager très bien mais un Directeur Financier inhumain, sans aucune communication.proximité et bonne ambianceun Directeur Financier pas du tout communicatif"

Software Developer (Former Employee) says

"Crowded noisy open office setup. Loads of meetings. Loads of filling out reports on what you're doing. If that all sounds like kindergarten, notice that the desks are quite small and some Fridays there's a company-wide pep rally. Raises and promotions are sparse. Hours are not really flexible in reality because of the meeting schedule. Neither on the west coast nor the east coast could they hold onto competent technical staff in a setup like this, but since Detroit is not exactly Silicon Valley, they manage to keep people who feel stuck in the area and see few alternative options in the region. If you don't live in the Detroit area already, do not even consider relocating to accept a job at this place.Location is the only real asset I see, unless you count the parking garage.meetings, paperwork, noisy, crowded, more meetings, forget raises or promotions, and the list goes on."

Senior Technical Manager (Former Employee) says

"Management were predators. When it became known that CPWR was tanking, they decided to find creative ways to fire people and off the bench. This included the filthy trick of not paying for earned unemployment compensation. Unemployment was denied based on a difference of opinion. Left poverty stricken and too poor to sue.No pros whatsoeverpredatory practices, for basically contract employees, no training, no tolerance for employee approaches to problems, lack of ownership, Account Managers don't trust employees, mostly H1B Visa employees."

Field Marketing Manager (Former Employee) says

"There is still a large reality disconnect between the field marketing management leadership style and providing any strategy, mentoring or upward mobility. More personnel challenge abound than professional challenges. Over 9 people quit in less than 4 years working for the North America micro-management style field marketing director who demonstrates poor leadership, does not encourage upper mobility and does not lead by example. Advice to Senior Management – Downsize Field marketing director and let the field marketing managers report directly to sales to have more autonomy to make decisions to implement more strategic marketing. I would not recommend this company to a friend – I'm not optimistic about the outlook for this companyGood healthcare benefitsMicromanagement, no upward growth, no innovation"

Cook (Current Employee) says

"It might not be the whole company but the one I work for has some improvements to work on because it's going down from when I started in 2015 and some times I just wish that the CEO could come and work every station to see what we go through something like undercover boss."

Senior Android Developer (Former Employee) says

"I was a Android Developer at Compware and would not recommened anyone to join Compuware. The Management treats employees like school. Even to take a sick leave, you need to take premission. More over, they ran out of Android project and I was forced to join some other technology or I will get fired. I am happy that I quit the company.I dont think of anythingManagement treats you like school student, Money oriented."

Information Developer (Former Employee) says

"While at Compuware (now DynaTrace) I had the pleasure to work with many outstanding people with great talent. It is what I miss most. Technical Communications at the company was ill-regarded. There was no budget to purchase upgrades for our software and our hardware was so old it was difficult for IS to maintain. There were no opportunities to learn new skills or applications, no ability to take courses to develop new skills that would be beneficial to the company. Additionally, we often relied on freeware since we had no budget. Our manager was a very self-involved man who didn't have respect for women. Women were not encouraged to share ideas or offer suggestions, instead, for years, only ideas shared by our male counterparts were considered. It was a hostile environment. Because the company changed directions as quickly as Michigan's weather, there were continuous layoffs, requiring those of us left to take on more and more work. These efforts, nor the OT required to keep up with the workload, were never recognized by my manager. In regards to the continuous layoffs, in some cases it seemed that people were laid off because the project they were assigned to was no longer considered important. There seemed to be no consideration of a person's skills or performance. This led to the company backtracking and trying to rehire people they had previously laid off. Finally, instead of responding to customer requests for new or improved functionality in the applications, upper management directed development to waste their time and efforts continuously changing productAwesome co-workers, interesting work, great benefitsCompany instability, ineffectual and misogynistic management, no employee growth, non-supportive atmosphere"

Teacher - From (Former Employee) says

"Learned about many ways of teaching. Great place to work,and a great working environment."

programmer (Former Employee) says

"As an IT technical person, you won't find much career development opportunities here... The company grew on fat margins they could charge for IT labor in last century. It used to be the salesman's paradise... When they could earn an easy fat commission by placing you with companies in need of IT skills, you had a job. When the market became exceedingly rate competitive post-Y2K, and they could no longer earn their huge margins, they threw an army of talented people (mostly the over-50 crowd that worked for them for 20+ years) to the dumpster... They've been actively replacing those people with foreign 20-somethings on H1B visas since."

IT Consultant (Former Employee) says

"Compuware is a great Company if you work in the headquarters in Detroit. But the satellite offices receive very little support, from sales/marketing to operations. There are some ethical people but as a whole the vast majority of middle management serves to protect themselves first, and support staff receive the brunt of any political fallout. There is very little understanding of how to conduct business in the government market, would not recommend working for Compuware if you want to further your career in sales or recruiting. If you get lucky enough to be hired into a middle management positions, just be prepared to placate upper management to no end to salvage your job. Otherwise you end up being discarded like many others who don't want to play the Detroit political games.good benefits, great opportunity in detroit, stable companyvery little room for advancement"

Senior Business Analyst, Professional Services (Former Employee) says

"No review. At this time, the company has closed and there is no review to provide for Compuware. At the time of employment, it was a decent company, but there was no employment security"

Project Manager / Senior Developer (Contractor) says

"Compuware specialized in contractors familiar with mainframe specialties (COBOL, DB2, IMS, etc.). I worked with some very talented coworkers."

Senior Consultant - Senior Project Manager (Former Employee) says

"Compuware is like many other big consulting companies these days, it is all about billing the client. They don't seem to be really interested in employee satsifaction except the fact that if you leave before they are ready, they lose money. The company is a good company to get some consulting experience, but not a place for growth. As long as you understand the rules of the billable consultant game, this not the worst place to work.freedom of client work, benefits are not bad, quarterly awards, free team lunches.lack of employee support for career advancement, new opporunities, and customer expectation management."

Technical Writer (Former Employee) says

"The consultants were the experts in their field, yet management didn't consider their opinions very much, and instead took unproductive actions, sometimes not putting clients first.Paid between contractsManagement did not listen to their employees"

Rockwell Automation, Notification Manager Service (Former Employee) says

"typical day is normal, nothing great , just ok job with benefits, pto, vacation, retirement package four one k and other ancillary benefits with discounts for bank"

Technical Support Analyst (Former Employee) says

"Compuware was a great place to work until it was taken over and then things changed. We were resposible for 3 products a person and then we were responsible for all products being 28 products, now a new product comes out every quarter. There's no training you just have to learn them all and expected to be good at each one."

Professional Services Administrator (Former Employee) says

"Compuware empowers the world’s largest companies to excel in the digital economy by fully leveraging their high-value mainframe intellectual property."

Account Executive (Current Employee) says

"n/a - penetrate territory w apm solution. complex sale. technology traverses multiple groups/divisions within IT. enablement and branding not good but solution/technology is."

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